What is Thoughtly?
Thoughtly is very powerful because it allows businesses to simply deploy AI-powered voice agents who talk and interact with humans. With no-code, drag and drop UI, they can write or import an agent's script, customize the agent's voice and personality—all set and done within less than 20 minutes. These are pre-skilled agents that are ready to receive calls from different industries out-of-the-box for inbound or outbound phone calls and SMS interactions. The user-friendly interface by Thoughtly will enable businesses to develop richer agents that can automatically execute customer care tasking, supporting customers even 24/7 while improving efficiency, reducing costs, and enhancing the customer experience. More importantly, companies may gain insights based on data analytics without the hassle of technical skills.
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Security and Compliance
Thoughtly complies strictly with the best-in-class levels of regulations like GDPR and CCPA and is committed to the highest security standards for the platform. In the system, the strict industry standards mean no one has unauthorized access to customer data. From the experience of such systems, it's pretty soothing to see companies like Thoughtly take proactive steps toward security while maintaining smooth functionality. This compilation of compliance and robust security measures lends comfort to businesses using their services as such data will be safe.
Plans and Pricing
Thoughtly comes with different plans as well as its pricing, which will surely meet the specific needs of any business. One can either be on a monthly subscription or yearly subscription; the system offers solutions that are flexible and competitive so that businesses can choose an option best suited for them. From what I have experienced, the approach of Thoughtly stands out - it provides a free trial or demo that lets businesses test the full scope of the platform before committing. This flexibility and transparency are pivotal for businesses looking to make informed decisions while keeping costs in check.
Customer Support and Resources
Thoughtly can be very well said to provide full-on customer support, equipping businesses to get up and going quickly on this particular platform and bring them to success quickly. Dedicated support is available through a 24/7 backline for questions or issues, keeping users continually ready to access support whenever needed. The hands-on support of the platform is enriched by a knowledge base that comes with tutorials and even webinars to help businesses learn how to constantly improve their usage of the platform. In my opinion, this strong support system makes users feel safe to go on with the optimization and exploration of their AI tools with confidence.
Partnerships and Integrations
Thoughtly actively partners with businesses and other platforms to expand its offerings and improve the services it provides. By building integrations with popular platforms like HighLevel, Thoughtly creates seamless and efficient workflows that enable businesses to leverage its AI-powered customer service solutions more effectively. From my perspective, Thoughtly’s strategic partnerships and thoughtful integrations bring added value to users, helping them maximize the potential of advanced, automated support.
Terms and Policies
Thoughtly has developed its terms and policies with utmost concern. It has covered each and every aspect of the protection of customers with this company and ensures strict adherence to regulations followed by the industry. The terms of service deal with rules regarding the usage of the platform and the services offered. All the important areas covered include data protection, intellectual property rights, and dispute resolution. This thoughtful approach throws light on the regard for user security of Thoughtly towards adherence to regulatory standards.
Getting Started
Getting started with Thoughtly is easy and straightforward. Businesses can sign up for a free trial or demo to test the platform before committing. The onboarding process helps quickly deploy Thoughtly’s AI-powered customer service solutions, making the transition smooth and accessible to users at any level.
Contact and Community
Thoughtly is particularly interested in the vision of creating a community of businesses and developers who share the same vision for AI in customer service. Its website contains all the necessary contact information, such as an email, phone number, as well as a physical address. Thoughtly has an active presence in its community through social media, creating an interactive setting for support and bonding together.
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